A significant error in a recent contract for Alcorn State University has resulted in a costly lesson for Les Ferguson Jr. of Mid-South Lumber and Supply. The company was tasked with supplying building materials for a project on the university’s main campus, which included an order for over 100 interior door units. However, a miscommunication about the orientation of the doors led to a hefty mistake that required retrieval and replacement of the entire order.
Ferguson, responsible for the order, failed to confirm the correct swinging direction of the doors—either right or left—before sending the specifications to the manufacturing shop. This oversight not only resulted in significant material waste but also involved intricate assembly and coordination for loading and delivery. The situation was exacerbated by the fact that this was a government contract, which typically offers slim profit margins.
Upon realizing the magnitude of the mistake, Ferguson faced a daunting meeting with the company’s owner, James Burnett. Anticipating reprimand, he entered Burnett’s office with trepidation, fully prepared to accept responsibility for the error. Instead, Burnett’s reaction provided an unexpected perspective on the situation.
As Ferguson recounted the incident, he described Burnett’s calm demeanor. Rather than expressing anger, Burnett asked, “Will you make that mistake again?” Ferguson assured him that he would not. Burnett’s subsequent remark, “A day you work for me and don’t make a mistake is a day you probably didn’t learn anything,” resonated deeply with Ferguson. This statement highlighted a crucial aspect of professional growth: the importance of learning from one’s errors.
Facing consequences for mistakes can be daunting, yet Ferguson emphasized that such experiences are vital for personal and professional development. He reflected on the incident with gratitude, acknowledging that his pride was the only true casualty of the event. His appreciation for Burnett’s leadership style has left a lasting impact, one that continues to shape his approach to challenges in the workplace.
In a broader context, this incident serves as a reminder that mistakes are inherent in any professional field. While some errors may seem minor, others can have significant repercussions. Nevertheless, each misstep offers an opportunity for valuable lessons that can contribute to future success.
Ferguson concluded by urging others to embrace their mistakes as learning opportunities. He expressed gratitude towards those who support growth through understanding and encouragement, specifically thanking Burnett for his guidance during this challenging experience.
As he wisely quoted, “Listen to counsel and receive instruction so that you may be wise later in life” (Proverbs 19:20 CSB). This perspective reinforces the idea that failures do not define us; rather, it is the lessons we learn that shape our professional journeys.
