A new robot servant named NEO, priced at approximately $20,000, is set to launch in 2026 but comes with significant limitations. Developed by the Palo Alto-based startup 1X, the NEO is not fully autonomous; rather, it relies on remote human operators to perform tasks. This reality may disappoint many tech enthusiasts hoping for a truly independent household assistant.
The NEO, which weighs 66 pounds and stands at 5 feet 6 inches, features a fabric cover with a design reminiscent of a sock puppet. Available in colors like tan, gray, and dark brown, the robot can be reserved for a $200 deposit, with an ongoing subscription fee of $499 per month or a one-time purchase option for $20,000. As detailed by Fast Company, NEO is currently in the preorder phase and aims to alleviate the burden of household chores.
Human Operators Behind the Technology
Bernt Børnich, founder and CEO of 1X, emphasizes that the NEO’s design aims to avoid the “hard, dark, sci-fi future” often associated with robotics. Instead, the focus is on creating a user-friendly experience. However, Børnich acknowledges that the NEO will primarily function through remote workers who will perform tasks requested by the homeowner via a dedicated app.
In an interview with the Wall Street Journal, Børnich noted, “If we don’t have your data, we can’t make the product better.” The robot will not only be operated by humans but will also gather data from the household to enhance its artificial intelligence capabilities, with hopes of achieving greater autonomy in the future.
Despite these advancements, challenges remain. Tech and business journalist Michael Hiltzik highlights that even the most advanced humanoid robots struggle with basic tasks, such as navigating home environments or safely handling dishware. This raises questions about the practicality of products like NEO and others in the humanoid robotics market.
The Future of Humanoid Robotics
The current trajectory of humanoid robotics suggests that innovations are more about capitalizing on technological hype than delivering practical consumer solutions. While industries such as industrial robotics, particularly in China, have demonstrated rapid advancements, the field of humanoid robotics is still evolving, primarily attracting tech founders seeking financial gain.
As the market for household robotics develops, the NEO serves as a clear indicator that current technology may not yet be ready to fulfill the promises of a fully autonomous robotic assistant. For the time being, homeowners looking to manage their chores might find that human assistance remains the most effective solution.
The anticipation surrounding products like NEO highlights both the potential and limitations of robotics in everyday life. As the industry progresses, it will be crucial to monitor how these technologies adapt and whether they can eventually meet consumer expectations for autonomy and efficiency.
